Find solutions to common technical problems encountered while using ChartDB.
Invalid JSON Error During Import
Verify JSON Syntax
Adjust Database Client Output Settings (SSMS/Azure Data Studio)
Re-export and Re-import
Try a Different Browser
Missing Tables After Database Import
public
schema. Tables in other schemas are hidden initially.Select Schemas to Display
Missing Relationships After Database Import (PostgreSQL, SQL Server)
Verify Foreign Key Constraints in your Database
Use Updated Import Query
Manually Add Relationships in ChartDB
Check for Naming Conventions
Diagram Export to PNG/JPG/SVG Fails or Hangs
Check Browser Console for Errors
Try a Different Browser
ChartDB Slow or Crashing with Large Databases
Import Only Necessary Schemas/Subsets
Simplify Diagrams
Monitor Browser Performance
Diagrams Disappear or are Lost After Browser Session
Understand Local Browser Storage
Avoid Clearing Browser Data Unintentionally
Do Not Use Incognito/Private Browsing for Important Diagrams
Regularly Export Your Diagrams as Backups